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FAQs

FAQs

GIFT CARD

How To Personalise eGift Online?

Please follow our Step-by-Step guide here

GIFT CARDS

Pall Mall Barbers eGift Cards are redeemable for services and products at any Pall Mall Barbers store, eGift Card is not redeemable online for product purchase.

The balance of your eGift Card can be checked online Here. If you purchase gift cards online for a new client, it does not create a client record. You would need to create the client profile then the eGift Card details will automatically show up against the client profile.

Services

CHILDREN SERVICES

We offer services for pupils over the age of 10 years old plus and teenagers.

CANCELLATION/NO SHOW POLICY

We understand that life can sometimes get in the way of your plans. If you need to cancel or reschedule your appointment, we kindly ask for at least 2 hours’ notice. Cancellations made with less than 2 hours’ notice or failure to attend your appointment may result in a charge of 50% of the standard service price to compensate for the missed booking.

If you arrive more than 5 minutes late, we may need to reschedule your appointment to ensure we stay on time for other clients.

We appreciate your understanding and cooperation in helping us provide the best service for everyone.

PAYMENTS FOR THE SERVICES
Final payment for the services only collected in the store once service is provided to you.

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GIFT IDEAS FOR MAN

The Ultimate Gift Guide for the Man is Here

PAYMENTS FOR THE GOODS
If you purchase any goods through this website, payments will be made through our payment solutions provider, Square. More about here: 
WHERE ARE YOUR PRODUCTS SHIPPED FROM?

All our products are produced and shipped directly from the UK. All sales of goods abroad (EU) are now treated as exports. The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to, the value of the item, and whether it is a gift, personal use, or commercial goods.


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