Shipping Costs & Returns

We want to keep you informed about shipping restrictions for flammable products. At our company, we utilize Royal Mail services for international shipments, and it’s essential for you to be aware of the restrictions in place when placing an order. Please note that certain items, such as aerosols and perfumes, are classified as dangerous goods under transport laws.

Your understanding of these limitations is greatly appreciated, and we are here to assist you in any way possible to make your shopping experience a smooth and enjoyable one. If you have any questions or concerns regarding shipping restrictions or any other aspect of our service, please do not hesitate to reach out to our dedicated customer support team.

Free Shipping for all orders over £50 (UK & Channel Islands only)

Please note that we offer free shipping on all orders above £50 to the UK & Channel Islands.

Royal Mail Signed For® 1st Class

Please allow up to 5 working days for delivery.

Royal Mail Signed For® 1st Class Shipping Costs
Size	Weight up to and including	Price
Voucher	100g	£1.73
Large Letter	100g	£2.05
	250g	£2.36
	500g	£2.78
	750g	£3.52
Small Parcel	1kg	£4.40
Small Parcel	2kg	£6.55
Medium Parcel	1kg	£6.75
	2kg	£10.00
	5kg	£16.95

Royal Mail International Tracked & Signed

Royal Mail International Tracked & Signed Shipping Costs
		Europe	World Zone 1	World Zone 2
Size	Weight up to and including	Price
Voucher	100g	£6.52	£7.25
Small Parcel	100g	£8.20	£8.80	£9.00
Medium Parcel	250g	£8.70	£9.75	£10.05
	500g	£10.15	£12.45	£12.90
	750g	£11.10	£14.55	£15.40
	1kg	£12.51	£17.20	£18.15
	1.25kg	£13.86	£18.90	£20.05
	1.5kg	£15.21	£20.60	£21.95
	1.75kg	£15.81	£21.55	£23.10
	2kg	£16.96	£23.25	£25.00

NOTE: There are some restrictions on what we can post internationally via our Royal Mail services. Many everyday items, such as aerosols and perfumes are considered dangerous goods under transport legislation.

Country Sending Guides here

Returns

If for any reason, you are dissatisfied with your purchase from Pall Mall Barbers you may return them to us and receive a refund (minus the postage & packaging costs).

All items must be unused and re-saleable within their original packaging. Unfortunately, we cannot offer this service for toiletries, Shaving Brushes and Razors for hygiene reasons. Please contact us before returning any item.
Items are to be returned at the customer’s expense, unless the item is faulty, in which case we will refund you in full or send a replacement at no extra charge.
Customers returning items must do so using recorded or special delivery for their own protection. We cannot refund items that have not been received by us.
You may cancel your order for any reason within 7 days of receipt. We will refund the cost of the items within 30 days of cancellation, providing we are in receipt of the returned goods, in a re-saleable condition. This does not affect your statutory rights as a consumer.

For more information please get in touch.

Gift vouchers

No liability will be accepted for the replacement or refund of lost stolen or destroyed vouchers and cannot be exchanged or refunded.
Vouchers are valid for 12 months from the date of purchase.
No name changes on vouchers.
Vouchers cannot be exchanged for cash.